Information
We understand you have questions about our cleaning services at AA Move Out Masters. Here you'll find answers to frequently asked questions to help you understand our processes and what to expect. If you don't see your question answered here, please don't hesitate to contact us at [[phonenumber]] or [[email]].
Frequently asked questions
Below are some of the most common questions we receive at AA Move Out Masters. We hope these answers provide clarity and help you feel confident in choosing our services for your cleaning and property maintenance needs in Perth.
What are the most common questions people ask you about your cleaning services, especially for move-outs or property maintenance?
What’s included in a move-out clean?
All rooms, kitchen, bathrooms, appliances, floors, and surfaces.
Will it help me get my deposit back?
Yes—our cleaning meets landlord and property manager standards.
Do you clean inside appliances and cabinets?
Yes.
How long does it take?
Usually a few hours, depending on the size and condition.
Do I need to be there?
No. We can work with keys or a lockbox.
Do you bring your own supplies?
Yes, we bring everything.
What kind of tricky problems do you solve for your customers that other cleaning companies might not, or what makes your 'all-in-one' service so good?
What tricky problems do you solve?
We handle heavy buildup, last-minute move-outs, pet messes, and neglected spaces other cleaners avoid.
How are you different from other cleaning companies?
We don’t just do surface cleaning—we clean everything needed to pass inspections.
What makes your service “all-in-one”?
One team for deep cleaning, appliances, inside cabinets, and property-ready finishes.
More questions about move-out and property maintenance cleaning:
What if it’s very dirty?
We can handle it; extra time or cost may apply.
Are you insured?
Yes.
Do you offer regular property maintenance cleaning?
Yes—weekly, bi-weekly, or monthly.
Do you offer discounts for multiple units?
Yes.
What if something is missed?
We’ll come back and fix it.
More on how we stand out and solve problems:
Do you handle urgent or short-notice jobs?
Yes, we specialize in fast turnarounds.
Can you clean after bad tenants or long vacancies?
Yes, we restore properties others turn down.
Do you help landlords and property managers?
Yes, we make units rent-ready without multiple vendors.
Why do customers choose you?
Because we solve problems, not just clean.
What do customers need to know or do before, during, or after you've provided a service, to make things run smoothly?
Before the service
Remove personal items and trash.
Make sure utilities (water, power) are on.
Secure pets.
Provide access (keys, code, or lockbox).
Continuation of customer guidelines:
During the service
You don’t need to be present.
Let us work without interruptions if possible.
After the service
Do a quick walkthrough.
Let us know right away if anything needs attention.
Arrange payment as agreed.
How do you make sure your customers are absolutely stoked with the cleaning job and trust you to deliver inspection-ready results every time?
We follow a detailed checklist, use trained cleaners, and focus on the areas inspectors care about most. We do a final walkthrough, fix anything missed, and stand behind our work—so customers know the place will be inspection-ready every time.
Still have questions?
If you didn't find the answer you were looking for, don't worry! Contact us directly at [[phonenumber]] or send us an email at [[email]]. We're here to help!
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